Just read a bunch of books on interviewing: Effective Interviewing & Interrogation Techniques, Interviews That Work, The Active Interview, Creative Interviewing, and Investigative Interviewing. Condensing their ideas yields the following:
Decide what you want from the interview after you've done some initial research. Do further research, trying to put yourself in their shoes, looking for social assumptions you might not have in common. This will help you anticipate what questions they will be able to answer. The goal is to speak for 5% or less of the interview; good questions will ask for an explanation, chronology, or example; bad questions are:
Truth is | Lying is |
---|---|
rich in details first person singular, past tense proper introduction of people uses possessive pronoun no gaps in time appropriate emotions will deny crime before being asked story flow jives truthful stories' content is 20% before, 50% during, 30% after |
lack of details deviates from first person singular, past tense improper introduction of victim "She...." lack of possessive "the waitress...." missing time no emotions only denies when directly questioned story flow disjointed |
But, even better, it answered a question I've been trying to answer for a long time, namely, how can you ascertain someone's preferred learning modality? The answer comes via neurolinguistics, if you ask a question which causes someone to reflect and think (but not to remember a sound, picture, or feeling), they will show their primary learning modality by where their eyes look:
Direction of gaze | Preferred Learning Modality |
---|---|
Up | Visual |
Sideways | Audio |
Down | Kinesthetic |
And finally, it appears that Studs Terkel was a great interviewer, several of the books mentioned him with almost god-like reverence.